WEBVTT
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♪♪

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(indistinct chatter)

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(camera shutter clicks)

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(crowd cheering)

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(female narrator)
When they needed groceries,
Norma went to the store.

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She backed her
\'55 Ford Fairlane--

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baby blue and white--

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out of the garage and drove
to the Jewel.

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She drove slowly.

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She was an old woman
and her reflexes

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weren\'t as fast
as they used to be.

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One day, the young man who lived
across the alley appeared

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as Norma was backing out
her baby blue.

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\"You left
your garage door open

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after you went to work today,\"
she said.

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\"I closed it.\"

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She was an athlete
when young.

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You could see it in her stance,
in her self-assuredness.

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She was formidable.

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\"Thank you,\" he said.
\"By the way, my name is Kevin.

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\"I try to watch out
for the neighborhood.

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See what’s going on,
just so you know.\"

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That broke the ice.

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(bird squawking)

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(birds chirping)

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Kevin left the garage door up
a couple of more times,

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and their conversations
deepened.

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Kevin was always the one
who initiated their talk:

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\"What’s your dog’s name?\"

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\"I had to take my boyfriend Tom
to the doctor today.\"

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Occasionally Kevin would broach
the subject of being gay.

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He once told her
that he had just come back

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from the march
on Washington.

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Norma said,
\"I think it\'s right

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that people have
their rights.\"

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That’s all she’d concede.

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It went on like this
for two years.

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One winter\'s day,

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Kevin was going
to the grocery store.

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He asked Norma if she wanted
to ride there with him.

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He had noticed her limp.

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They settled into
a new routine.

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Kevin waited in the alley
and Norma would come out

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and just get in the car.

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They went shopping together,
each with their grocery list.

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It was only then that Norma
mentioned Virginia.

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After shopping,
Kevin carried Norma\'s groceries

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down the gangway between
the houses

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and up the back stairs.

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Norma always went first,
opened the door,

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turned and said,
\"I\'ll take it from here.\"

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Kevin set the bags down.

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Through the open back door,
he could just make out Virginia

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at the kitchen table in a cloud
of cigarette smoke.

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\"Hi,\" she said,
and gave a little wave.

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(indistinct chatter)

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Norma’s legs got worse.

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She moved slower, tired quicker.

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Kevin drove her to the doctor

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or picked up her medication
from the pharmacy.

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Occasionally,
he drove to Indiana

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to buy Virginia\'s supply
of cigarettes for the year...

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52 cartons.

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Virginia would stand
at the back door,

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a teeny woman wearing enormous
dark glasses, and wave,

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sort of like the Pope,
or the queen at the balcony.

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Kevin never saw Virginia
step outside.

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In all those years,

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he never once saw her leave
the house.

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(waves lapping)

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(splashing and laughter)

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One day Norma said,

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\"I don’t feel well enough
to go.

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Would you pick up
some groceries for me?\"

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She’d give him a list
twice a week.

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Norma would comb
the newspaper

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every day,
cutting out coupons.

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That would determine
her shopping list.

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If there was one thing
on the list, she wanted four.

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Four 24 packs
of toilet paper.

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Four one-pound cans
of coffee.

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Four tubs of chicken livers--

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That was for Cindy,
their dog.

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Four jars of pickled herring,

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eggs, bacon,
dog food, dog snacks.

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Lots of sliced deli meat

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and a couple of six-packs
of O’Doul’s.

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Never a fresh vegetable,
though occasionally she\'d ask

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for some plums or a banana
or maybe a bunch of grapes.

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And always a large tub
of peppermint candy,

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individually wrapped,

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looking like little red
and white pinwheels.

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They had this deal:

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Norma would pay Kevin $5
for each errand he ran.

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But she didn’t actually give him
the money.

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She\'d put it
in his \"vacation\" fund,

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which she held for him
like a bank.

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Once Kevin went on a trip
to San Francisco

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and cashed it in.
Norma handed him $265.

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(indistinct chatter)

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When Kevin got back
from San Francisco,

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a neighbor told him
that Norma and Virginia

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were in the hospital,
both of them.

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Virginia went in first.

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The visiting nurse
that Kevin arranged for

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sent Virginia there because
her leg started bleeding

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and the wound wouldn’t heal.

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Three days later, the nurse
came back to check on Norma.

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There was no answer
at the door.

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She broke in and found Norma
unconscious on the floor.

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Who knew how long
she lay there?

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In the hospital, Norma
and Virginia roomed together,

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their beds
across from each other.

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The first day Kevin visited,

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they each had
a TV up on the wall

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and they were both watching
the same baseball game.

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The Cubs, of course.

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The room had become
their clubhouse.

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(indistinct chatter)

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(indistinct chatter)

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With Norma and Virginia
in the hospital,

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Kevin started taking care
of Cindy, their dog.

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He fed her,
walked her twice a day.

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Tossed a ball with her.
Took her to the beach.

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Norma got worse.

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First she transferred
out of their shared room.

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Once moved,
she slipped into a coma.

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Two weeks later
she died of sepsis,

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made vulnerable by years
of alcoholism.

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(wind blowing)

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Virginia was still
in the hospital,

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and it fell to Kevin
to tell her that Norma had died.

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There was no one else.

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Kevin was scared.
He was just the guy

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who helped them with
their groceries.

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If anything,
he was Norma’s friend.

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He had hardly exchanged
more than a \"Hi\" with Virginia.

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Kevin went to the hospital
and just told her.

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And Virginia was...
diffident.

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Kevin said the hospital wanted
to know about Norma’s body.

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What to do with it,
who to call.

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He asked Virginia about
a funeral, what she wanted.

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\"Let them take it.
Let her go,\" she said.

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\"She’s dead.\"

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Kevin felt strange
about that,

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but he didn\'t know
what else to do.

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So no one claimed
Norma’s body.

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She lay in the Cook County
morgue for several months

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while the authorities tried
to find her next of kin.

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They never considered
Virginia.

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So the county paid
to bury Norma.

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$49.50 for a pinewood coffin.

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$186 for the funeral.

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A lone clergyman
presided over the burial,

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while three cemetery workers
looked on.

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Norma was buried
in a mass grave

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with 31 other unclaimed bodies,
mainly homeless.

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(bird squawks)

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(birds chirping)

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A month later,
Virginia’s leg was amputated.

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They would sit and talk.

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When Kevin asked her
about Norma, Virginia replied,

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\"I think about her sometimes,
but I’m alive.\"

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She always kept her face on.
Both of them did.

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Whatever sentimentality
they had together was long gone.

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It was like Virginia

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was stepping through air,
moving toward.

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Everything behind her was...
just gone.

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After the amputation,

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Virginia was transferred
to a nursing home.

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You know the kind of place.
Layers of smells.

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Urine overlaid
with disinfectant,

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overlaid with last night’s
dinner.

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(heart beating)

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Residents walked into doors

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and sat in the hallways
moaning,

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or talked to friends
no one could see but them.

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It was clean.
It was friendly.

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It wasn’t hell.
More like purgatory.

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Virginia begged Kevin
to get her out of there.

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(heart continues beating)

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(birds chirping,
dog barking)

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The nursing home didn’t want
to release Virginia.

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\"She’ll die at home.\"

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But Kevin understood
her need for home

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and he used that need.

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\"If you want to go home,\"
he told her,

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\"you must let me
clear the house out.\"

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And that’s how he got in.
Kevin once got a peek

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when he left the groceries
at the back door.

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They were floor-to-ceiling
people.

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Packers.
He felt like he\'d walked

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into someone\'s private world
uninvited.

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Over the years,
as he delivered the groceries,

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he could see the stuff

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encroaching towards
the back door.

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The last time, there was maybe
two feet of space

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in which to lay
the groceries down.

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(birds chirping,
dog barking)

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(wind chime ringing)

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Norma was the collector,
Virginia the tidy one.

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Her bedroom was neat,
sparse,

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the corners
of her bedspread tucked in.

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But outside her bedroom,

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the inventory in their house
was astonishing.

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They bought everything.

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They saved everything.
They collected everything.

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They spent years watching
TV infomercials,

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and the stuff was coming in,

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and when it came in,
it never left.

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There was a big oak table
in the dining room

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that Kevin didn\'t even know
was there

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until a week
into the cleaning,

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he unearthed it from
the mountain of objects.

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As Kevin cleaned paths
through the stuff,

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he imagined Norma
and Virginia

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sitting across from each other

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in a small clearing
at the kitchen table.

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Norma told stories,
Virginia listened.

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A lot went on
in the backyards of Chicago

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and Norma took it all in,

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from the back door
to the back gate.

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She brought
the outside world home

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and Virginia experienced
that world through Norma’s eyes.

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Kevin imagined them sitting
at the kitchen table,

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reading the newspaper,
watching TV,

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surrounded by their objects.
Day in and day out,

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they hunkered down
and became a world of two,

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or perhaps two worlds of one,

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finding a space of privacy
in their silence.

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They never visited
their neighbors.

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In 14 years,

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no one ever visited them,
except for Kevin.

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(footsteps echoing)

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Norma never
threw out anything.

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There were the matchbook covers
picked up

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from every restaurant
and lounge

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they had eaten or drunk at,
1,258 of them.

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There were the 36
paint-by-number pictures,

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a few unfinished.
There were the magazines.

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\"Baseball Digest,\" \"Coronet,\"
\"Animal Life,\"

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\"Dog Fancy,\" \"Cat Fancy,\"
\"Bird Fancy,\"

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\"Reptiles,\" \"Stamp Collector,\"
\"Baseball Collector,\"

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a weekly subscription
to the \"National Enquirer,\"

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a daily subscription to
the \"Chicago Sun Times.\"

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Trading cards.
\"I Love Lucy\" 12-sets,

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\"Mayberry RFD\" four-sets.

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Boxes of commemorative coins,

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15 drawers filled
with stamps

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in small glassine envelopes.

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500 beta cassettes
of old TV programs.

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\"MacGyver,\" \"Marcus Welby M.D.,\"
\"Magnum P.I.,\"

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to name just a few.

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Scrapbooks
of newspaper clippings

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from when Will Rogers died,
when Jean Harlow died,

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covering ten years of
U.S. manned space travel,

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from Glen to walking
on the moon.

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Old lesbian pulp fiction,
as well as books

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on war, crime, murder,
Freud, and Chicago history.

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14 pictures of Angie Dickinson,

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nine anniversary cards
sent to by friends,

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each containing
a small ladies handkerchief

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folded neatly inside.

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Every single one of Norma\'s
bowling shirts, 18,

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with Norma\'s name brightly
embroidered on the back.

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Three electric
pencil sharpeners.

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One million sports cards,
baseball and football mostly.

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Seven cameras,
nine cartons filled

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with memorial beer
and pop cans,

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six cash boxes,

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a case of old carafe
wine bottles,

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empty of course.

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And 2,182 old snapshots

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taken of friends when Norma
and Virginia were young.

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After Kevin tidied up
and shopped in food,

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he carried Virginia
out of the nursing home

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and drove her back
to the house.

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She was small and thin,
quite birdlike.

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Kevin hired his niece at $10
an hour to come by every day

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to do what he couldn’t,
like give Virginia a bath.

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Virginia moved from a wheelchair
to crutches

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to a walker
to walking on her own.

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They settled into a routine:

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grocery shopping,
taking Virginia to the doctor.

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This went on for a year.

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(TV playing indistinctly)

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Virginia spent her days
watching television.

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\"Jerry Springer,\" \"Oprah,\"
\"The View,\" the news.

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She refused
to go to elder day care.

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She didn’t want
to leave the house.

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Her whole world consisted
of Kevin,

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who visited every day,
and the TV.

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She experienced the world

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through the box
in her living room.

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Then came 9/11.

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She sat there, day and night.

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She wouldn’t, or couldn’t,
turn it off.

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The tired news men,
the terrified New Yorkers,

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and the buildings falling over
and over and over.

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All she said was,

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\"This is terrible,
this is terrible.\"

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She was an old woman
in her 80s.

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A working class woman,

16:25.418 --> 16:28.685
who grew up in the \'20s
and \'30s.

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She was concrete.

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She couldn’t sleep.
She stopped eating.

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Kevin was worried.

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She was wasting away.

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He insisted she go
to the hospital.

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Kevin carried her to the car,

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she was light as a bird,
and drove her to the ER.

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They hooked her up
to IVs.

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Kevin visited every day.
He talked to her and, later,

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as she faded, he would just sit
by her bedside.

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Then one morning,
three weeks, later,

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the phone rang at 6:00 A.M.

17:13.042 --> 17:15.475
\"You’d better get here
quickly.\"

17:15.499 --> 17:17.352
By the time Kevin arrived
at the hospital,

17:17.376 --> 17:22.042
20 minutes later,
Virginia was already dead.

17:22.209 --> 17:26.768
It was early in the morning.
The floor was quiet.

17:26.792 --> 17:29.268
Kevin sat with her
for a while.

17:29.292 --> 17:31.018
Then the nurse peeked in.

17:31.042 --> 17:33.310
\"I’m sorry about your mother,\"
she said.

17:33.334 --> 17:35.268
\"We all really liked her.\"

17:35.292 --> 17:38.935
Kevin said,
\"She wasn’t really my mother.\"

17:38.959 --> 17:41.935
And the nurse asked,
\"Was she married?

17:41.959 --> 17:43.518
Did she have a family?\"

17:43.542 --> 17:46.143
Kevin laughed.
\"She was in a relationship

17:46.167 --> 17:50.475
with another woman for 45 years.
She was a lesbian.\"

17:50.499 --> 17:53.042
And the nurse went, \"Oh.\"

17:54.126 --> 17:54.643
After she left,

17:54.667 --> 17:57.475
Kevin bent over Virginia’s body
and whispered,

17:57.499 --> 18:01.475
\"Well, I used the L-word,
I hope that’s okay.\"

18:01.499 --> 18:06.042
Virginia, in death,
finally came out.

18:06.709 --> 18:09.394
Kevin had Virginia cremated.

18:09.418 --> 18:10.893
He tracked down Norma\'s
burial number

18:10.917 --> 18:14.435
in the Cook County cemetery
for the indigent.

18:14.459 --> 18:17.475
And one afternoon,
on a bright fall day,

18:17.499 --> 18:22.459
he scattered Virginia’s ashes
over the common grave.

18:28.209 --> 18:32.499
♪♪

18:34.251 --> 18:37.542
(indistinct chatter)

19:30.167 --> 19:33.959
(shutter clicking,
camera winding)

20:33.667 --> 20:36.643
(shutter clicking,
camera winding)

20:36.667 --> 20:39.583
(birds chirping)

21:28.875 --> 21:32.084
(shutter clicking,
camera winding)

21:46.583 --> 21:51.499
(man and woman clearing throat)

22:17.583 --> 22:21.000
(indistinct chatter)

22:25.126 --> 22:28.251
(shutter clicking)